1. PAYMENT

1.1 By clicking on the CONFIRM Payment button you will be redirected to a secure payment web page operated by PayPal Holdings Inc., where options to proceed with a PayPal account or guest user are available.

After having provided adequate information and by clicking on the Continue button, you can start the transaction.

If you are not redirected from the payment page to the web store then the transaction is considered unsuccessful. If you are on the payment page and you click on the Cancel and return to The Japanese Tea Hub or Refresh buttons or if you close the browser window before you are redirected to the web store, the payment is considered unsuccessful.


If you would like to receive further information on the status of transaction or the reasons on its failure, please get in touch with your bank provider.

Cards accepted: The payment page of PayPal accepts bank cards belonging to the VISA, MasterCard, JCB, AMERICAN EXPRESS, Discover Card. You can pay from any foreign currency account according to the current exchange rate of PayPal. The usage of PayPal system is a secure transaction method. Learn more about PayPal HERE

1.2 The sales prices on the website are listed in SEK or Swedish Krona and include VAT.

1.3 Pursuant to the currently effective Swedish laws a certain percentage of VAT applies to all items contained in the web shop. Exceptions depending on the region the purchase is made from might apply. Please read our General Terms and Conditions above. In Sweden the general VAT rate is at 25%, tea is considered food and therefore has a 12% VAT rate.

2. SHIPPING COSTS

2.1 The sale price of our products listed on the website do not include shipping charges (unless specified otherwise) or customs fees. Handling costs (packaging and preparation of package), postage (official prices charged by delivery services), VAT and fuel surcharges (also charged by delivery services) are calculated based on the receiving country, the chosen delivery service and the measurement/weight of the package. All prices in the web shop include VAT unless specified otherwise. Shipping costs, fuel surcharges and handling fees already included in the shipping costs displayed within the web shop and are to be paid by the customer.

Customers are notified about related fees in all cases before finalizing the purchase. The postage along with the goods prices have to be paid in full through PayPal in advance for the delivery of the products.

Please note that the Package fee is calculated based on the gross weight of the full package that is made up of the gross weight of the ordered items and the packaging. The shown weight in some product descriptions (usually loose teas) are of the net weight.


3. CUSTOM FEES, TARIFF, DUTIES

3.1 Please note that custom fees are outside of our service scope. This charges (if applicable) are not included in the shipping costs. It may occur that duties have to be paid upon receiving the parcel. These fees are charged by the receiving country and we have no control over them. If you would like to know more about the current rates of customs duties in your country please contact your local authority.
 

Payment Policy
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