1. PERSONAL INFORMATION

1.1 When you order any items from The Japanese Tea Hub web shop: www.thejapaneseteahub.eu, www.thejapaneseteahub.shop or www.thejapaneseteahub.com, you grant us permission to collect, store and process your information. When you create an account with us, we may contact you via your email address in the case you may have placed items in the shopping cart without having completed the order. We use your personal information to fulfill any orders your may place with us and also to deliver the items you ordered to you. Your personal details (name, address, telephone number and/or email) will be forwarded to a shipping company to enable the delivery of the goods.

1.2 The personal information you provide on the web shop is used to make it easy for you to use your account features and to deliver your orders. You can choose to create, update, modify or request to delete your account at any time.

1.3 If you choose to subscribe to our Newsletter, we will be sending punctual marketing emails to you in order to keep you in the loop about events, new items, offers or new blog posts. You can choose to unsubscribe at any time by using the link to unsubscribe included within the newsletter email. Our newsletter will contain offers, promotions, news... exclusively related to our business.

1.4 We use Wix as a platform for our website services. Wix also offers an app you can choose to install in order to communicate with us. Installing the app is voluntary. The app can be installed/uninstalled at will, at any given time. The app is connected to our Business profile in Facebook and allows us to communicate with you easily via Facebook messenger through the Wix app chat. The Japanese Tea Hub cannot guarantee that the content of the messages exchanged via Facebook messenger are encrypted. Please refer to Facebook Privacy Policies should you choose to communicate with us through this channel in order to find out more about Facebook Privacy Policies.

 

1.5 We use Ascend by Wix to power our site forms and chat. Ascend is a suite  that lets entrepreneurs start, manage and promote a business directly from the Wix web development platform.Click on the link below:

Ascend by Wix

1.6 We also use Mail Chimp for our Newsletters. Please refer to Mailchimp's Privacy Policy for further information.

Mailchimp


1.7 In the unlikely case of finding any issues when trying to unsubscribe or requesting to delete your account please let us know immediately so we can look into the matter as soon as possible and resolve the issue for you.

1.8 We use Gandi as our email managing company. Each time you contact us, your message is send to us and received in our mailbox at Gandi. If you want to find out more about Gandi's Terms of Services you can do so by clicking on the following link.

 

Gandi

1.9 We use Paypal, Swish & Stripe as payment providers. Please visit each merchant should you like to find out more about their Privacy Policies. 

Paypal

Swish


Stripe

2. PRIVACY

2.1 Your personal data will stay with us. We do not sell or forward your customer information to third parties for promotional purposes or for other purposes. No credit card details are listed or saved at www.thejapaneseteahub.eu, www.thejapaneseteahub.shop or www.thejapaneseteahub.com. You are ported to the Paypal encrypted website, which is an authorized payment institution for payments of all sorts. The only ones in addition to us who share customer information are the necessary partners that handle our payment methods.

3. ENCRYPTION

3.1 In our web shop, your information is protected by encryption through SSL. SSL stands for Secure Sockets Layer and is a feature that encrypts all information sent. You verify this by the display of HTTPS before our web shop address.

4. CONTACT US FORM

4.1 If you choose to contact us via our Contact Us form within our website or by email, we will not send you any unwanted messages and/or advertising. We will only use your email to reply to your questions, solve your doubts, deal with your inquiries or updating you about any placed orders.

5. PLUGINS

5.1 We use plugins in the form of Facebook button, Instagram button, Pinterest button, Twitter button, Gmail account linking and Instagram feed. This is the contact address from the suppliers:
 

  • Facebook Inc. (California Ave, Palo Alto, CA 94304, USA), abbreviated Facebook.

  • Twitter, Inc., (1355 Market Street, Suite 900, San Francisco, CA 94103, USA), abbreviated Twitter.

  • Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), abbreviated Google.

  • Instagram Inc. (200 Jefferson Dr, Menlo Park, CA 94025, USA), abbreviated Instagram.

  • Pinterest Inc. ( 505 Brannan St, San Francisco, CA 94107, USA ), abbreviated Pinterest
     

5.2 If you visit a page with this type of plugin, your browser will create a link with the respective provider’s server. Suppliers receive information that your browser accesses through the respective page of our site from the button application, whether you have a profile or account with the providers or not, or are logged in or not. The information and your IP address will be sent from your browser to a server at the respective supplier in the United States and be stored there. If you have an account and you are logged in while visiting our site, the respective supplier can link your visit to the site with your account.
 

5.3 You have the option to Sign Up for an account with us and Log In by linking your Gmail account. If you choose such option, your account with us will be linked to your chosen Gmail address for Log In purposes. You can choose to unlink your account at any time by choosing the relevant option in your Google Settings account.
More information about these suppliers Policies and Data Management can be found on the respective suppliers websites:

 

6. COOKIES


6.1 Cookies are small text files stored on your computer. These files contain no personal information. www.thejapaneseteahub.eu, www.thejapaneseteahub.shop or www.thejapaneseteahub.com use cookies for features of the website that do not contain personal information. You can block the use of cookies through your browser, but the website will not work. You agree to the use of these cookies by browsing or shopping on our website.

6.2 You can read more about cookies by clicking on the link placed at the bottom of our website. You can also visit All About Cookies for more information.

6.3 COOKIES FROM THIRD PARTY

GOOGLE ANALYTICS
This web shop uses Google Analytics, a web service from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), abbreviated Google.

Google Analytics uses text files, so-called cookies. Cookies are stored on your computer and provide information on how you use our website. This information is transferred to a Google server in the United States and is stored there. This site activates an anonymization of your IP address.

Within the EU, the IP address of Google is shortened. Only in exceptional cases the entire IP address is transferred to a Google server in the United States and is stored there. Google uses the collected information to compile evaluations and reports for The Japanese Tea Hub regarding use and activity on the website, as well as providing additional services for the The Japanese Tea Hub in conjunction with the use of this website and the internet.

By using this site, you agree to the processing of the data collected from you by Google.

You can prevent Google from collecting and processing the information generated by cookies by downloading and installing a plug-in for your browser here.

Should you like to find out more please check Google’s Privacy Policy.

 

Privacy Policy
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